Common Questions

Q: What is HR consulting? A: HR consulting is a service provided by professionals who specialise in human resources management. They offer expert guidance and support to organisations in various HR areas such as recruitment, training and development, performance management, employee relations, and HR strategy.

Q: Why should I hire an HR consultant? A: Hiring an HR consultant can bring several benefits to your organisation. They have in-depth knowledge and expertise in HR best practices, laws, and regulations, which can help you navigate complex HR challenges. Consultants can provide an unbiased perspective, offer innovative solutions, and help optimise your HR processes, leading to improved employee engagement, productivity, and overall organizational success.

Q: What is HR consulting? A: HR consulting is a service provided by professionals who specialise in human resources management. They offer expert guidance and support to organizations in various HR areas such as recruitment, training and development, performance management, employee relations, and HR strategy.

Q: What services does your HR consulting business offer? A: Our HR consulting business offers a comprehensive range of services tailored to meet the specific needs of organisations. These services include HR strategy development, organizational design, talent acquisition and management, performance management, employee engagement, training and development, HR policy development, compliance and risk management, and HR technology implementation.

Q: How do you ensure confidentiality and data security? A: Confidentiality and data security are of utmost importance to our HR consulting business. We have strict protocols and procedures in place to protect the confidentiality of client information and data. Our consultants adhere to strict non-disclosure agreements, and we employ industry-standard security measures to safeguard sensitive data.

Q: Can you help with recruitment and talent acquisition? A: Absolutely! Recruitment and talent acquisition are key areas of expertise for our HR consultants. We can assist you in developing effective recruitment strategies, creating job descriptions, conducting candidate screenings and interviews, implementing applicant tracking systems, and providing guidance on attracting and retaining top talent.

Q: Do you work with small businesses or only large corporations? A: We work with organisations of all sizes, from small businesses to large corporations. We believe that every organisation, regardless of its size, can benefit from strategic HR guidance and support. Our services are tailored to meet the specific needs and resources of each client, ensuring that they receive the right level of expertise and support for their HR requirements.

Q: How do you stay updated with the latest HR trends and regulations? A: Our HR consultants stay abreast of the latest HR trends, best practices, and regulatory changes through continuous professional development. We actively participate in industry conferences, workshops, and seminars, and we engage in ongoing research and networking to ensure that our clients receive the most up-to-date HR insights and recommendations. All our consultants are members of the Australian Human Resources Insitutue, with our director also being a Fellow of the Insitute of Managers & Leaders.

Q: How can I get started with your HR consulting services? A: Getting started with our HR consulting services is easy. Simply reach out to us via phone or email, and our team will be happy to schedule an initial consultation to discuss your specific needs and objectives. We will then work together to develop a customised plan that addresses your HR challenges and supports your organisational goals.

Q: What payment methods do you accept? A: We accept the following payment methods - Direct Debit/ Bank Transfer (Fee Free) - Visa, Mastercard, American Express (Credit Cards inccur a 3% Surcharge) - Payment Plans (Fees Apply) Please note that the availability of payment methods may vary depending on your location.

Q: Is my payment information secure? A: Yes, we take the security of your payment information seriously. We use industry-standard encryption and security protocols to ensure that your payment details are protected. Additionally, we do not store your payment information on our servers after the transaction is complete.

Q: Are there any additional fees or charges? A: In most cases, our pricing is all-inclusive, and there are no additional fees or charges. Please refer to your contract for full fee disclousre and any additional fees that may become payable.

Q: When will I be billed for the services? A: You will be billed for our services according to the terms agreed upon during the initial consultation or as specified in our service agreement. Depending on the nature of the engagement, we may require upfront payment, partial payments at various milestones, or invoicing upon project completion. Our team will provide you with clear billing information and keep you informed throughout the payment process.

Q: Can I get a refund if I am not satisfied with the service? A: We strive to provide excellent service to our clients, and your satisfaction is important to us. If you are not satisfied with our services, please contact our customer support team to discuss your concerns. Refund eligibility will be determined on a case-by-case basis, taking into consideration the specific circumstances and terms outlined in our refund policy.

Q: Do you offer discounts or promotional codes? A: We occasionally offer discounts or promotional codes as part of special promotions or seasonal campaigns. To stay updated on our latest offers, please subscribe to our newsletter or follow us on social media. Please note that discounts or promotional codes may have specific terms and conditions, and they may not be applicable to all services or in conjunction with other offers.